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Guests’ experience is our top priority and we go above and beyond to make sure they have a memorable stay.
We want to make sure that every traveler feels like they are being catered to and that their needs are being met. We provide world-class customer service and local expertise to make this happen.
체크인에 문제가 없도록 친절하고 신속한 커뮤니케이션은 매우 만족 스럽습니다. 사그라다 파밀리아를 걸어갈 수 있었고, 대중교통도 이용하기 편리한 위치였습니다. 근처에 슈퍼와 커피를 마실 수 있는곳도 있어서 좋았습니다. 다만 아쉬운것은 사진에서 네스프레소 머신이 있어서 현실은 낡은 다른 커피머신이 대체했고, 샴푸와 샤워젤이 있다고 해서 준비하지 않았는데 아무것도 존재하지 않아서 약간 당황스러웠습니다. 숙소 구비물품에 대한 설명을 수정할 필요가 있습니다. 사진에서 받은 느낌보다 실제 숙소는 조금 낡았지만 큰 불편없이 3박동안 편안하게 잘 지내고 갑니다.
I had a great stay! Restful bed, good table for laptop, and the washing machine does as excellent job! The checkin agent, Marina, came after hours to check me in after my initial flight got canceled, was very friendly and gave me a lot of tips about the city and surroundings.
The cleaning policy is fair too, just take out the trash when you leave.
Nous sommes venus à Barcelone entre copines, nous étions quatre dans le logement. Extrêmement bien placé dans un quartier rempli de restaurant . Nous avons été accueilli par Mario et je rejoins l’ensemble des commentaires le concernant. Mario nous a fait beaucoup de recommandations sur les restaurants et les activités à effectuer. Il a pris le temps de nous envoyer l’adresse de chacune de ses recommandations. Les explications étaient très concises et préventives. Nous avons regretté tout de même, le canapé-lit qui n’est plus vraiment très confortable. Le matelas est très fin. De plus un coup d’aspirateur sur la literie est nécessaire car il y avait beaucoup de cheveux de poils et du sable. Draps, serviettes et coussins. Quant à eux sont très propre. Nous vous remercions pour le petit présent à notre arrivée, ça nous a fait extrêmement plaisir. Nous recommandons ce logement pour 2 personnes.