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Guests’ experience is our top priority and we go above and beyond to make sure they have a memorable stay.
We want to make sure that every traveler feels like they are being catered to and that their needs are being met. We provide world-class customer service and local expertise to make this happen.
Très bel appartement, impeccable niveau propreté et literie, bien placé avec une terrasse magnifique et très confortable qui offre une très belle vue sur les toits de Barcelone. L’accueil était remarquable avec beaucoup de recommandations très utiles. Je recommande totalement.
Fantastic location and comfortable stay. The outdoor space is what caught our eye and it is wonderful. We used the outdoor patio every morning and night before bed. We had one issue at the end, where the elevator broke down but it was not the fault of the host. Unfortunately we had to lug our suitcases down 8 flights of stairs. Overall, it was a great stay, in a great location with super responsive hosts.
Ubicación privilegiada! Además Mario estuvo en contacto conmigo en todo momento, Recomiendo ampliamente este lugar; la terraza es increíble!
What a fantastic place to stay in Barcelona! Extremely helpful and friendly host, very smooth check-in, great space, close to metro stations. I have only positive things to say. Alejandra was also of great help, ensuring everything was okay and giving us fantastic restaurant recommendations and areas to visit. 10/10, would definitely recommend!
Amazing view in an absolute perfectly clean flat with plenty of information about great sight-seeing routes.
The apartment is spacious and looks just as it is in the photos. The beds and sofa were comfy, the wifi worked well and was reliable, and there was a good supply of cutlery and plates. Our check-in was super convenient, and we were messaged in the morning by Marcela to ask if we’d like to get into the apartment earlier, which was really helpful. There was occasionally loud music late at night (usually 10pm – 1am at the weekends) from other apartments – worth being aware of if you’re a light sleeper. When we arrived, we found leftover food that had gone moldy and was attracting flies. This was in a high-up cupboard though so I can see how this was easily missed by the cleaners. We told Andrei and Alina who were really responsive and immediately arranged for the cleaning team to take care of it. There were a few other things that could have been cleaned more thoroughly, but overall it was a comfortable stay.
Andrei and Alina are excellent communicators and sincerely care about their guests’ experience. The location of this apartment cannot be beat! Within walking distance to so many great sites and museums. We never stepped into a car throughout our trip (with the exceptions of our airport shuttle). The space is clean and well-stocked and was very comfortable. Wi-Fi speed is exceptional as we had two people working remotely and one kid schooling online. If you are looking for an authentic living experience in the heart of Barcelona, this flat is a great choice! Hosts are responsive and caring. Highly recommend!