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Guests’ experience is our top priority and we go above and beyond to make sure they have a memorable stay.
We want to make sure that every traveler feels like they are being catered to and that their needs are being met. We provide world-class customer service and local expertise to make this happen.
Здравейте, Бих искал да оставя положителен отзив за престоя ни чрез Airbnb и за Андрей от името на мен и колегите ми. Бяхме много доволни от настаняването, комуникацията и съдействието по време на престоя. Също така бих искал да помоля за издаване на фактура, в която да бъдат включени всички заплатени от нас суми, включително градската такса и таксата за късно настаняване (late check-in), ако е приложимо. Благодаря предварително за съдействието. Поздрави, Красимира Генова
Lo que quiero resaltar, es la excelente disposición de Andrei y Mario, solicitamos si era posible conseguir unos mas ventiladores ya que los que tiene son pequeños y casi no tiran aire (dos cuartos no tiene aire acondicionado, solo uno y el área del comedor, sala y cocina), inmediatamente resolvieron y llevaron dos de súper buen tamaño, 💯 pts.
We had a wonderful stay at this apartment in Barcelona. The apartment is centrally located and looked exactly as shown in the photos. Supermarkets such as Lidl and Aldi are within walking distance, and Carrer de Gràcia becomes a pleasant pedestrian street on weekends, which added to the charm of the location. The apartment was clean and well maintained. Alejandra was very helpful during check-in, taking the time to explain how the various appliances worked and even assisting us in getting metro cards. Andrei was supportive throughout our stay and promptly addressed all our needs. Since we were travelling with an infant, a baby cot had already been arranged for us. When we found that the cot was too large for our baby, Andrei quickly replaced it with a smaller one. Overall, we were extremely pleased with our stay and would be very happy to return in the future.
A very comfortable, clean apartment, in a very convenient location. Easy access to and from the airport. Busses for tours of this wonderful city are just down the road. Mario, who met us on arrival, was very helpful with regard to the flat and the location …and with suggestions for places to go/shop/eat. Given its central location, we were pleased that the building was so quiet at nighttime. The Netflix account was a nice touch. Andrei was contactable throughout our stay.
Balkon
Cet appartement situé à 10 mins à pied du marché de la Boqueria, des Ramblas, quartier gothique etc… De très bons restaurants à proximité. Nous avons passé un bon séjour, le logement est très propre, bien rangé et spacieux, je vous le recommande fortement. Machine à laver à dispo, accessoires tel qu’un sèche cheveux, parapluie, sac de courses, adaptateurs de prise…. Toutes ces petites attentions font aussi la différence. Lors de la remise des clés, Mario a été clair dans ces explications, nous a donné de bons conseils pour passer un bon séjour à Barcelone.