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OtherGuests’ experience is our top priority and we go above and beyond to make sure they have a memorable stay.
We want to make sure that every traveler feels like they are being catered to and that their needs are being met. We provide world-class customer service and local expertise to make this happen.
Lovely stay in March/April, Alejandra was so welcoming and gave us recommendations for lovely spots in the area. Good connections and right next to a train and metro station- this helps with getting to and from the airport and around the city. The bed is SO comfy I slept so well on it! Going in March/April meant the weather was a bit unpredictable but with heating and aircon we were able to adjust the temperature in the apartment to exactly what we needed! The door both downstairs and to the flat was controlled by an app- this made it much easier as it was one less thing to worry about losing! All in all, we have no complaints, thank you for a lovely stay in Barcelona!
The apartment is in a lovely location and was exceptionally clean, well maintained, and thoughtfully equipped with everything needed for a very comfortable stay. The location itself is excellent, and I would happily recommend this place to others. The only area for improvement was the check-in experience. There was a delay in communication when we arrived, as the owner was assisting with another check-in some distance away. As I had let the owner know that we would be arriving within 10 minutes, clearer communication at that point would have been appreciated, particularly as the other guest had not yet arrived and the other property was around 25 minutes away each way. Having rushed to reach the apartment on time, we unfortunately ended up waiting outside in the rain with our luggage for nearly an hour. That said, the owner did kindly offer us a complimentary coffee from a nearby café as a gesture, which was appreciated. Overall, we had a very positive stay.